FAQs about:

Freemie

Collection Cups

Freemie Freedom

Freemie Equality

Store Policies and Product Support

Freemie Collection Cups

  • How many ounces of milk do Freemie Collection Cups hold?

    Each cup holds up to 8 ounces of milk, enabling you to collect up to 16 ounces of milk when you pump.

  • Is sizing based on breast or bra cup size?

    No. The measurement (25 mm, 28 mm, or 32 mm) refers to the internal diameter of the breast funnel which surrounds your nipple. The cup itself is the same size—all Freemie breast funnel sizes fit it. Size and fit are based on your personal comfort and preferences; therefore, we cannot determine which size will be optimal for you. If you're not sure which size would be best for you, we recommend that you meet with your healthcare professional or lactation consultant in person for an assessment.

  • Are Freemie Breast Funnels hard, or are they soft and pliable?

    The Freemie Breast Funnels are made from polypropylene, a material that is not as rigid as glass nor as flexible as silicone, and provides a nice, smooth finish. Polypropylene combined with Freemie's breast funnel design ensure that Freemie Collection Cups are comfortable against the skin.

  • Are the Freemie Collection Cups made with BPA, DEHP, or latex?

    No. Freemie Collection Cups—and all Freemie components that come into contact with breast milk—are made with polypropylene plastic, which does NOT contain BPA, DEHP or latex.

    Bisphenol A (BPA) is a chemical component present in polycarbonate plastic used in the manufacture of certain beverage containers and most food can liners. Freemie Collection Cups and all Freemie components that come into contact with breast milk are NOT made with BPA.

    DEHP is an additive used in some kinds of PVC plastics to make the plastic soft and flexible. Freemie tubing is NOT made with DEHP.

    Latex is a rubber material used to make products such as latex gloves and latex condoms. Freemie Collection Cups and all Freemie components that come into contact with breast milk are NOT made with latex.

  • I have asymmetrical nipples. Do I need to buy two different sets of Freemie Collection Cups?

    No. The cup itself is identical, whether you use 25 mm, 28 mm, or 32 mm breast funnels. Because breast funnels are interchangeable, all you need to do is order a second set of breast funnels from the Parts & Accessories section of our store.

  • How does the suction level of Freemie Collection Cups compare to other systems?

    The suction level of Freemie Collection Cups is nearly identical to the original horns and bottles that come with the Medela, Philips Avent, and Ameda pumps on our list of compatible pumps.

  • I'm purchasing a Freemie pump set. Will the Freemie Collection Cups work with a pump that I already own?

    If your pump is on our list of compatible pumps and you have the proper connection kit, then the answer is yes. Freemie Collection Cups that come with a Freemie pump can be used with a compatible pump from another manufacturer as long as you have the Freemie Connection Kit for it. Connection kits are available in the Parts & Accessories section of our store.

  • I'm purchasing a set of Freemie Collection Cups to use with my compatible pump. Do I need to buy anything else?

    No, providing your pump is on our list of compatible models. When you order a set of Freemie Collection Cups for a compatible pump, tubing and connectors for that model are included. If you want to use the cups with another compatible pump, you can purchase a connection kit in the Parts & Accessories section of our store.

  • My pump is not on your list of compatible pumps. Do you plan to add more pumps, such as Medela Freestyle?

    At this time, Freemie Collection Cups can be used only with the models on our list of compatible pumps. Pumps that are not listed are not recommended to be used with the Freemie cups. We frequently hear, "The Freemie Cups are compatible with the Medela Pump in Style, so why aren't they compatible with the Medela Freestyle?" The Medela Pump in Style is a different kind of pump than the Medela Freestyle, and—like the Freemie Cups—the Pump in Styles' horns are also not compatible with the Freestyle.

Freemie Freedom Set

  • Is the Freedom pump battery powered?

    No. Freemie Freedom is an electric pump with an integrated cord that plugs into a 120-volt AC receptacle.

  • What does the pump filter do? How important is it?

    The pump filter (included) keeps milk out of the Freemie Freedom pump. To avoid damaging your pump, the pump filter must be used in the tubing assembly as shown in the user manual. Replace the filter as necessary. Failure to use and maintain the filter in good condition may cause damage to your pump and will void your warranty.

  • I’m purchasing a Freemie Freedom Set. Will the Freemie Collection Cups work with a pump that I already own?

    If your pump is on our list of compatible pumps and you have the proper connection kit, then the answer is yes. Freemie Collection Cups that come with a Freemie pump can be used with a compatible pump from another manufacturer as long as you have the Freemie Connection Kit for it. Connection kits are available in the Parts & Accessories section of our store.

  • How does the suction level of the Freemie Freedom Set compare to other pump systems?

    The suction level of Freemie Freedom Set is nearly identical to the original horns and bottles that come with the Medela pumps on our list of compatible pumps.

Freemie Equality Set

  • Is the Freemie Equality manual pump available for purchase separately?

    No.The Freemie Equality manual (hand) pump is available only as a set, complete with Freemie Collection Cups.

  • How is the Freemie Equality pump powered?

    Freemie Equality is a manual pump that uses a hand pull action to generate as little or as much suction as you need. Because the pump doesn't use a motor, no electricity is required, and the pump and is silent and compact.

  • How does the suction level of the Freemie Equality Set compare to other pump systems?

    The suction level of Freemie Equality Set is nearly identical to the original horns and bottles that come with the Medela pumps on our list of compatible pumps. With Equality, the suction level corresponds to how far back you pull the handle, making it easy to increase or decrease the suction level as needed.

  • I’m purchasing a Freemie Equality Set. Will the Freemie Collection Cups work with a pump that I already own?

    If your pump is on our list of compatible pumps and you have the proper connection kit, then the answer is yes. Freemie Collection Cups that come with a Freemie pump can be used with a compatible pump from another manufacturer as long as you have the Freemie Connection Kit for it. Connection kits are available in the Parts & Accessories section of our store.

  • Can you pump both breasts simultaneously with one Freemie Equality Set?

    Yes. The compact Freemie Equality manual pump generates enough suction to double pump. Use the tubing assembly for double pumping (included) as shown in the user manual.

Store Policies and Product Support

 

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916-339-7388

Freemie | P.O. Box 4814 | El Dorado Hills, CA 95762